2nd Line IT Support Engineer

Location London

Contract Perm

Salary Up to £35,000

Ref DH-LK-34043

If you are an experienced IT Support Technician with strong communication and customer service skills, we would love to hear from you!

Skills Required:

User guidance and support

Windows 10 and 11 Professional knowledge

Setting up of laptop/desktop devices

Microsoft 365 support, including OneDrive and SharePoint shares, setup and maintaining.

Installation of specific software; including Ticketing, CCTV, Access Control.

Ability to support CCTV.

Printer and scanner setup and installation

iPhone and Android phones and tablets setup and troubleshooting

Experience of Audio & Visual solutions/maintenance/troubleshooting an advantage

IT Inventory and asset control SharePoint and Intranet content editing

Logging of IT budget spending

Working knowledge of:

TCP\IP, standard network support commands

VLAN basics & understating concept of managed switches

Knowledge of Mediastar system and Sage installation an advantage, but not essential

Turnstile Connectivity

Values required:

Able to take ownership of projects.

Excellent organisational skills

Ability to think clearly and work under pressure.

Smart professional appearance

Good written and verbal communication skills

Strong team player


Strong customer service skills

If you meet the above requirements, please apply and I will be touch.

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