2nd line Support – Desktop Support – Mac

Location London

Contract Permanent

Salary £38,708

Ref DH-34349-DESK

If you are an experienced 2nd line Support Engineer or Desktop Engineer with previous experience of supporting Apple Mac users, we have an exciting opportunity we would like to discuss with you.

 

Please note this role will require onsite attendance in Central London 5 days per week.

 

Technical proficiency:

 

  • Apple Mac Support (enterprise level)
  • Jamf
  • SCCM
  • Microsoft Office 0365
  • Adobe Suite
  • OKTA SSO
  • Networking
  • Active Directory
  • Microsoft Azure
  • ServiceNow ticket management
  • Knowledge of ITIL practices
  • Mobile telephony support
  • Remote support
  • Experience of working in different time zones
  • Technical IT accreditation or equivalent experience is required
  • Face to face support via our Techbase (genius bar)
  • Meeting room support (AVI)

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