ICT Technician

Location Essex

Contract Permanent

Salary £25,000 - £30,000

Ref ITT - DH

If you are an ambitious ICT technician, we have a great permanent position we would like to discuss with you.

About the role


• Your new role involves owning and managing all day-to-day 2nd Line (and occasionally 3rd line) IT support activities

• You will liaise staff, the IT Service Desk and various 3rd line support teams to identify, prioritise, own, monitor and resolve all IT support and service requests.

• Due to the multiple sites, a clean UK Driving Licence is required

Who we are looking for:

• Experience of working in an onsite environment (2nd line support role)

• Experience of working in a customer facing environment

• Experience of working in the education or similar sector is preferable

• Excellent interpersonal skills and the ability to interact effectively & professionally with people at all levels of an organisation

• Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all ICT issues.

• Experienced with Windows Server 2012/2016/2019/22, Microsoft Office, LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP, Google

• Experience with Azure AD and some knowledge of Intune

• Device management and support (mainly Chromebooks)


• Competitive salary depending upon qualifications and experience

• Contributory pension scheme

• 23 days holiday

• Professional Development

Fill in your details to apply.

    Attach a CV (Accepted file types: pdf, doc, docx, rtf.)