IT Admin/Hardware Deployment

Location Barbican, City of London

Contract Permanent

Salary Up to £35,000

Ref DH/1512-JLTTM

Are you an experienced IT Administrator with experience of hardware deployments and providing excellent customer service? We have a JLT Analyst role for a client based near Barbican Station. The role will be hybrid working 2-3 days per week on-site.

Permanent position
Up to £35,000 per annum

The Role:

  • To monitor the progress of the new starter requests from inception to resolution.
  • Keep customers informed of the progress of their queries by updating the IT Service Management tool in a timely, accurate manner and liaising directly with end users.
  • Manage the ordering and set up of staff mobile phones.
  • Manage the ordering and set up of office based telephones.
  • Manage the purchase of PC/Laptop and accessories.
  • Manage PC builds and application installs.
  • Manage the graduate rotation programme.
  • Installation of PC’s and telephony equipment.
  • Work from home set ups.

Key Experience/Skills:

  • Knowledge of Microsoft Windows 7 and Office 2010.
  • Working knowledge of supporting and installing standard Microsoft applications, Word, Excel, PowerPoint, Outlook (preferred)
  • Ability to prioritise and escalate work schedules.
  • Ability to document new process.

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