IT Service Delivery Manager

Location Liverpool

Contract Permanent

Salary Market Rates

Ref DH/SDM/3789

Our Liverpool based client is looking for an IT Service Delivery Manager.

You will need the following:

  • Experience of IT Incident and Problem Management processes and principles.
  • Experience of partnering with third party service providers to deliver business benefit
  • Experience preferred with but appreciation acceptable with regards to IT Security and Security tools and principles
  • Good understanding of 1st and 2nd line support functions and a good understanding of technical issues (i.e. Windows, Office, Applications, etc.)
  • Experience of team leadership and Service Delivery roles desirable.
  • ITIL foundation qualification or relative experience in ITIL framework advantageous.

If you are interested in this role, then please apply with an up to date CV and I will be in touch to discuss further.

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