Product Manager

Location London

Contract Perm

Salary £72000

Ref DH-34163-PMI

Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London.

This is a perm position and the salary for this is up to £72K. This is a hybrid role with an expectation for 40% attendance.

For this role you will push and manage technology enable transformational change, innovation, discovery, and the core platform for colleagues/customers.


  • A key figure in the delivery of a new software platform for our Insurance Products
  • Continuously monitoring and optimising the Insurance claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims lifecycle.
  • Build strong engagement with the stakeholder network ensuring they are aligned with the Insurance product vision and roadmap and receive all relevant communications.
  • Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers.
  • Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity’s, based on interpreting qualitative and quantitative data.
  • Working directly with the UX team to identify customer research opportunities to identify future roadmap items.
  • Develop the end-to-end data processes to ensure company is ready to manage an insurance failure efficiently and accurately.
  • Product owner for the Insurance scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT.
  • Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices.
  • Assist with deployments and production support issues.

Required experience:

  • 5 years of active Product Owner, Product Manager experience
  • Demonstrable experience in software/platform transformation programs delivering robust, scalable solutions into the business.
  • Expertise at being the voice of the customer.
  • Experienced at understanding and interpreting customer needs and pain points.
  • Ability to manage and align multiple stakeholders.
  • Experience at contributing towards product strategy and vision.
  • Have excellent analytical and problem-solving skills, always looking to make data driven decisions.
  • Have a collaborative approach, working across technical & non-technical teams and managing stakeholders.
  • Be passionate and effective at delivering a product roadmap and Agile ways of working (SCRUM in particular)
  • Be resilient to complexity and ambiguity in a fast-changing environment.
  • Have strong project management and prioritisation skills.
  • Be able to document the complex processes that drive and underpin the customer journeys.


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