Senior Business Systems Analyst (Salesforce)

Location Blackburn

Contract Permanent

Salary Up to £50,000

Ref DH-1393-SBA

Devonshire Hayes has been engaged by a retail organisation on the 2nd year of an exciting 4 year journey transforming their entire end to end IT systems. They are now on the lookout for a Senior Business Systems Analyst to work alongside the IT Delivery Manager supporting the continued adoption of the Salesforce platform.

Role responsibilities:

  • Preparing process specifications, estimating costs of upgrades and improvements to deliver benefits realisation and success criteria.
  • Lead the development and design as well as the implementation of new Salesforce solutions, to meet business requirements.
  • Provide mentoring and support to direct reports contributing to building capabilities to meet the business needs.
  • Adhering to IT Delivery governance, compliance standards and expectations.

The successful candidate will have:

  • An analytical approach and strong data interpretation skills.
  • Appropriate Business Systems Analyst qualification.
  • The ability to communicate effectively across all levels of the organisation.
  • The ability to translate complex technical solutions to technical and also non-technical colleagues.
  • Knowledge of APEX, Triggers, Workflow Rules, Visual Force, APIs
  • Experience in designing & developing Salesforce components, with an excellent understanding of Service Cloud, Community Cloud & Social Studio.

This is a permanent position based in the North-West (Blackburn) paying up to £50,000 per annum.

The current working pattern is a hybrid model between office based work and home working.

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