Senior Client Partner

Location London

Contract Permanent

Salary £140K + 30% bonus + share reward

Ref DH-34056-BLUE

If you are a Client Partner with Lloyds of London experience and knowledge of Blueprint 2.0 we’d love to discuss an exciting new opportunity we have recently registered.


The successful candidate will have excellent stakeholder engagement alongside proven capabilities in the following areas:


  • Engage with senior stakeholders to build and nurture a strong network and connect with Heads of Transformation, Heads of Change, Operations Directors.
  • Work with large Brokers, Underwriters and MGAs in the Lloyds market to deliver annual revenue and gross margin goals and ensure client satisfaction result.
  • Integrate and align with the Blueprint 2.0 standards helping customer with large digital transformation plans and deployment
  • Orchestrate an external partnership network to deliver best in class solutions to client problems across the London Insurance market
  • Invest time in developing a deep understanding of the client’s strategy and critical business challenges and maps this to a detailed account plan to expand existing services
  • Identifies opportunities for growth through increased penetration of existing and new product offerings, competitive displacement and process improvement within portfolio.

Experience and background:

  • Minimum 10 years of experience working within the London Lloyds Insurance market.
  • Proven experience of senior level account management across insurance stakeholders, including complex insurance carrier and / or broker organizations.
  • Key levels of understanding of Policy and Claim Operations, Analytics and Digital Operations/BPS including emerging data and Blueprint 2.0.
  • Strong understanding of underwriting and claim principles and cost drivers, and fluent with the changing landscape of insurance process delivery
  • Strong Communication & Interpersonal Skills
  • Advanced presentation skills, coupled with solid executive presence and the ability to establish.
  • Good people management skills – highly professional in dealings with clients and co-workers
  • Ability to deal with unexpected and/or delicate situations calmly and with sound judgment.
  • Ability to manage multiple projects and meet deadlines under pressure.


This role will offer deep exposure to the following:

  • AI, machine learning (ML), natural language processing (NLP), and deep learning modules
  • Embedded advanced analytics
  • Automated, streamlined, intelligent reporting
  • Ease of deployment, including Cloud enablement
  • Full alignment with Blueprint 2.0
  • Integrated omni-channel approach

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