Student Support Administrator

Location London

Contract Permanent

Salary £28,969 - £31,855

Ref DH - SSA - LDN

Do you have experience working within schools in an office type role? If so, we may have the perfect role for you…

Student Support Administrator



Primary areas of focus

Admissions and Attendance

  • Monitor attendance and punctuality – record absence messages and late students onto the register and follow up on unexplained absences immediately.
  • Liaise regularly with parents/carers regarding absences.
  • Update student details on SIMs.
  • Update attendance display boards.
  • Daily updates for late students.


  • Be responsible for producing exclusion letters and all related paperwork.
  • Be responsible for keeping accurate records of all exclusions, including on SIMS.
  • Daily updates for exclusions.

General Administration

  • Maintain and update information on student files and deal with incoming and outgoing post and all photocopying required.
  • Complete all the relevant student related forms and all other student related documentation required throughout the year.
  • Manage lost property for students and staff.
  • Liaise with the Senior Leadership Team on relevant student related paperwork and assist members of the Senior Leadership Team with student related administration needs as and when required.
  • Deal with telephone enquiries from parents and the general public.
  • Assist and help students with their enquiries or problems.

First Aid and General Medical Issues

  • Hold a First Aid at Work Certificate (or be prepared to be trained) and assist or cover for other First Aiders on a reciprocal arrangement.
  • Co-ordinate and lead on the First Aid rota and order medical supplies.
  • Take care of sick students as and when appropriate.
  • Maintain care plan records.
  • Order First Aid supplies.

Enrichment and Events

  • Maintain enrichment registers.
  • Assist with arrangements for parent’s evenings, open days and any other student related events.

Other areas of focus

  • Be aware of and comply with policies and procedures relating to Child Protection and confidentiality, Health and Safety and data protection, reporting all concerns to the appropriate people.
  • Able to work flexible hours if required.
  • Carry out duties and responsibilities commensurate with the post necessary for the smooth running of the Academy as required by your Line Manager or members of the Senior Leadership Team.

Pay will increase in September 2024 when an inflationary increase is awarded. 30 hours per week. Term time only.

Apply today for the Student Support Administrator job or reach out to Craig Ewing to discuss in more detail.

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